Laptop screen goes black back and forth during gaming

Don_

Estimable
Dec 27, 2015
7
0
4,510
I have an Asus ROG GL771 JM-DH71 laptop and whenever I game on it, the screen goes black for a few seconds and then goes back to normal. The sound still plays but the screen just cuts out. Updating to the latest drivers didn't solve anything. This problem gets really annoying and hopefully someone can help me out.
 
Solution
send it back as that is what the warranty is for. save what data you want for just in case they send a replacement laptop without your info on it.

Don_

Estimable
Dec 27, 2015
7
0
4,510



Ok, I tried it and it doesn't cut out on the external monitor.
 

Don_

Estimable
Dec 27, 2015
7
0
4,510


10.18.13.5900
It's been going on since I got the laptop and no, I haven't tried a system restore.