Solved! Latency Caused by sound card software? - Sound Blasterx AE-5

[TRE IzDOPE]

uninstalled, removed all folders, installed again in safe mode windows 10 x64
noticed that if I use NONE of the voice settings, all disabled i can hear my mic with no latency
once one of those are selected there is 5 - 10 second latency in the mic
so why not just disable them.. cause for some reason the mic sounds like its in a tin can, its a gxl 2200 mic into a mixer into sound card.. if I select smart volume under voice options it sounds so much fuller and the way its supposed too.. but at least i have found out how to have no latency.. just does not make any sense.. i dont like the software at all.. its so buggy
its the sound blaster connect 2
under setup i have Direct HP selected and on mixer microphone is selected

have uninstalled other sound drivers, disabled onboard sound via bios

if I use a daw like audacity no matter what driver i choose, asio4all, default, asio
makes no difference as far as the delay goes
can someone please explain to me why a brand new sound card is having trouble recording vocals or monitoring the mic but 10 years ago with a creative x-fi i could do it just fine

 

[Deleted member 217926]

You tried latencymon? It's really good about finding conflicts.

https/www.resplendence.com/latencymon

 

[TRE IzDOPE]

You tried latencymon? It's really good about finding conflicts.

https/www.resplendence.com/latencymon

here are the results.. really not sure from reading this

_________________________________________________________________________________________________________
CONCLUSION
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Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for 0:03:24 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
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Computer name: DESKTOP-AN10LQ7
OS version: Windows 10 , 10.0, build: 17763 (x64)
Hardware: ASUSTeK COMPUTER INC., CROSSHAIR VI HERO
CPU: AuthenticAMD AMD Ryzen 7 1800X Eight-Core Processor
Logical processors: 16
Processor groups: 1
RAM: 16312 MB total


_________________________________________________________________________________________________________
CPU SPEED
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Reported CPU speed: 3593 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 314.70
Average measured interrupt to process latency (µs): 4.780355

Highest measured interrupt to DPC latency (µs): 312.50
Average measured interrupt to DPC latency (µs): 2.000499


_________________________________________________________________________________________________________
REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 319.411077
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%): 0.056307
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.056827

ISR count (execution time <250 µs): 52999
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 36
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 635.155024
Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 417.71 , NVIDIA Corporation

Highest reported total DPC routine time (%): 0.043987
Driver with highest DPC total execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 417.71 , NVIDIA Corporation

Total time spent in DPCs (%) 0.073342

DPC count (execution time <250 µs): 448669
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 43
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: mmc.exe

Total number of hard pagefaults 2350
Hard pagefault count of hardest hit process: 857
Number of processes hit: 10


_________________________________________________________________________________________________________
PER CPU DATA
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CPU 0 Interrupt cycle time (s): 10.015102
CPU 0 ISR highest execution time (µs): 319.411077
CPU 0 ISR total execution time (s): 1.853171
CPU 0 ISR count: 51145
CPU 0 DPC highest execution time (µs): 635.155024
CPU 0 DPC total execution time (s): 2.334125
CPU 0 DPC count: 439998
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 4.157591
CPU 1 ISR highest execution time (µs): 9.017534
CPU 1 ISR total execution time (s): 0.000255
CPU 1 ISR count: 269
CPU 1 DPC highest execution time (µs): 273.902588
CPU 1 DPC total execution time (s): 0.012845
CPU 1 DPC count: 1916
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 2.844164
CPU 2 ISR highest execution time (µs): 0.0
CPU 2 ISR total execution time (s): 0.0
CPU 2 ISR count: 0
CPU 2 DPC highest execution time (µs): 144.671305
CPU 2 DPC total execution time (s): 0.005631
CPU 2 DPC count: 1061
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 3.969716
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 32.052324
CPU 3 DPC total execution time (s): 0.000257
CPU 3 DPC count: 47
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 2.881720
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 247.541330
CPU 4 DPC total execution time (s): 0.010605
CPU 4 DPC count: 1549
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 3.957108
CPU 5 ISR highest execution time (µs): 0.0
CPU 5 ISR total execution time (s): 0.0
CPU 5 ISR count: 0
CPU 5 DPC highest execution time (µs): 273.281380
CPU 5 DPC total execution time (s): 0.007765
CPU 5 DPC count: 935
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 2.949981
CPU 6 ISR highest execution time (µs): 0.0
CPU 6 ISR total execution time (s): 0.0
CPU 6 ISR count: 0
CPU 6 DPC highest execution time (µs): 212.152519
CPU 6 DPC total execution time (s): 0.009657
CPU 6 DPC count: 1582
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 4.023137
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 29.306986
CPU 7 DPC total execution time (s): 0.000413
CPU 7 DPC count: 54
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 1.487315
CPU 8 ISR highest execution time (µs): 0.0
CPU 8 ISR total execution time (s): 0.0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 265.355970
CPU 8 DPC total execution time (s): 0.007546
CPU 8 DPC count: 645
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 1.517435
CPU 9 ISR highest execution time (µs): 0.0
CPU 9 ISR total execution time (s): 0.0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 2.444754
CPU 9 DPC total execution time (s): 0.000004
CPU 9 DPC count: 2
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 1.445471
CPU 10 ISR highest execution time (µs): 0.0
CPU 10 ISR total execution time (s): 0.0
CPU 10 ISR count: 0
CPU 10 DPC highest execution time (µs): 41.951573
CPU 10 DPC total execution time (s): 0.001115
CPU 10 DPC count: 178
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 1.450760
CPU 11 ISR highest execution time (µs): 0.0
CPU 11 ISR total execution time (s): 0.0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 28.996382
CPU 11 DPC total execution time (s): 0.000123
CPU 11 DPC count: 32
_________________________________________________________________________________________________________
CPU 12 Interrupt cycle time (s): 1.262294
CPU 12 ISR highest execution time (µs): 0.0
CPU 12 ISR total execution time (s): 0.0
CPU 12 ISR count: 0
CPU 12 DPC highest execution time (µs): 21.101030
CPU 12 DPC total execution time (s): 0.000472
CPU 12 DPC count: 87
_________________________________________________________________________________________________________
CPU 13 Interrupt cycle time (s): 1.246263
CPU 13 ISR highest execution time (µs): 0.0
CPU 13 ISR total execution time (s): 0.0
CPU 13 ISR count: 0
CPU 13 DPC highest execution time (µs): 31.942110
CPU 13 DPC total execution time (s): 0.001925
CPU 13 DPC count: 428
_________________________________________________________________________________________________________
CPU 14 Interrupt cycle time (s): 1.310050
CPU 14 ISR highest execution time (µs): 0.0
CPU 14 ISR total execution time (s): 0.0
CPU 14 ISR count: 0
CPU 14 DPC highest execution time (µs): 40.929585
CPU 14 DPC total execution time (s): 0.000814
CPU 14 DPC count: 111
_________________________________________________________________________________________________________
CPU 15 Interrupt cycle time (s): 1.367548
CPU 15 ISR highest execution time (µs): 14.628444
CPU 15 ISR total execution time (s): 0.001407
CPU 15 ISR count: 1621
CPU 15 DPC highest execution time (µs): 31.781798
CPU 15 DPC total execution time (s): 0.000578
CPU 15 DPC count: 87

 

[TRE IzDOPE]

so, i dont know how but right now its fixed.. it had/has something to do with the sound card driver, this time the only thing different I did was uninstall ae5 and all sound drivers from device manager, and ran a hardware scan and then installed drivers manually, pointed to my own and chose ae5 and then went to audio options and updated the driver auto and it said to try updating via windows update.. did that..
restarted.. for some reason the connect 2 control panel didnt load so I loaded it manually
and went to use the mic and it had ZERO latency.. which it has done that a few times.. but then as soon as I add any sound effects its like it messes up the driver and the latency starts again.. even if I disable the sound effect.. mic will sound the same, but have that delay
i hope it keeps working

 

[Deleted member 217926]

Great, glad it's fixed! Problems like that are often driver related. I dropped Creative years ago because of how bad their drivers are.

 

[TRE IzDOPE]

Great, glad it's fixed! Problems like that are often driver related. I dropped Creative years ago because of how bad their drivers are.

I thought this would be a good purchase, i had an audigy 2 zs I think is what it was called and an xfi and I remember having slight issues getting them working but then they were solid.. i have had nothing but issues from this sound card, I should have known when i seen it was the first sound card with RGB LMAO