The laptop doesn't work without the ac adapter connected to it. As soon as the ac power is switched off, it turns off leaving all the work unsaved. I can't turn it on either without connecting the AC adapter. The laptop is new, about 4 months now. It is working fine as long the ac is connected, otherwise its useless. It doesn't serve the purpose for a laptop anymore. Please suggest.
They may well have support still, just not local. It may require shipping and time. The reason why that is what I recommend is that the device is under warranty. However if you do anything to it that can void that warranty you may come to regret it. I would check with the manufacturer to see if they can help first.