• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

MS Words 2003 hang at startup and other hang when opening

ws1978

Distinguished
Jun 19, 2008
1
0
18,510
Hi, I really need help somewhere as I had tried all means to repair my Office 2003. Recently, my words 2003 hang at startup screen (splash screen) and other office applications hang when opening any files. I had tried uninstall and reinstall and even install office 2000 to see whether it is version problem. However, both version gave me same problem.

Can anyone enlighten what more should I do and what is the problem to it? Thanks so much in advance.
 
Found a possible solution for you.

Search for and delete all copies of the MS Word template file normal.dot. Restart Word which will re-create the file. The template might be corrupt.

I know you uninstalled office but programs sometime leave traces behind. When you reinstalled it may still be unsing the old template