Msi Ge62 2QD Apache, One of the fans not working

Aug 4, 2018
Hello there.
So I'm not sure why one of my fans are not working.
My BIOS has been reset, but if it is from the bios, there is no fan option in it.
The Fan #2 doesn't work(0 RPM) when the laptop's fan mode is not on turbo mode, but if I turn on the turbo mode, it works but doesn't work as fast as the other fan and that gives me a FPS problem in game.
I've checked the hardware, everything seems right so i figured out it is probably software related.
What could be the problem?