My brand new Asus laptop isn’t working

Sep 23, 2018
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I just bought an Asus Vivobook R542 laptop and when I turned it on it automatically went to BIOS and when I tried to fix it I now get a “reboot and select proper boot device” error and this laptop was supposed to come with windows 10 already installed. I’ve tried fixing it for hours with tutorials and idk what’s wrong with it. Should I return it? Or is there something I missed. BTW I got it literally 4 hours ago.
 

dshort01

Distinguished
Feb 14, 2006
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Of course return it. Sounds like a bad keyboard to me. It should not be going into the bios at start up and it should not be going to a boot menu either.
 

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