My sound isnt working on my laptop and my volue is turne all the way up

[Kalimarie001]

Hello, my sound is not working on my laptop and i checked the settings and everything is turned all the way up and the laptop is brand new

 

[boju]

Model?
Operating system?
Using internal or external speakers?

 

[hytecgowthaman]

Update OS .Automatically detect and install latest best driver and fix all issues.
Full Scan system with "SUPERANTISPYWARE" Freeware.

 

[hytecgowthaman]

Goto manufacturer website and give model no in search bar click search. In the result select correct os with 32bit or 64bit.Then download drivers.