My YouTube is not working it always shows no internet connection even though I am always online

Apr 6, 2018
In my mobile phone YouTube is not working. It always shows we will contact you when you will be online but I am always online.
So you can go to other websites but not YouTube? Is that correct?

"Who" is the source of that message: E.g., YouTube, the phone service provider, your ISP...?

Are you able to access YouTube using other devices?

More information needed please.