None of my browsers can login to any https:// sites (e.g. Amazon); page never loads

John Templeton

Honorable
Jul 5, 2013
2
0
10,510
Use FF 41.0.1 mostly, but this applies to when I try to use Chrome and IE as well.

Started a month ago.

I attempt to go to a site (Amazon and Snapfish for example) and immediately I am forced to the https version. For Amazon that looks like.

https://www.amazon.com/gp/gw/ajax/s.html

I attempt to login but it never works. It will be stuck in an infinite load cycle and never move from the login page.

Any ideas?
 


Try these:

1. Clear your browser cache entirely.

2. Uninstall and reinstall your browser.

3. Run a MalwareBytes scan and let it clean everything for you.

 
UPDATE:

When I use a VPN into my office network and try to access Amazon or Shutterfly, however, everything's fine again.

I ran a tracert (w/o VPN) and found I was timing out after about 9 steps to get to Amazon.

Talked to Amazon. Amazon says talk to my provider.

Talked to my provider (Cox). They claim my dynamic IP is on the SORBS blacklist from 9+ years ago. I have a request into SORBS to be delisted, but I was under the impression they blocked email. This isn't an email issue; I can't login!

Thoughts? Theories?