Occasional laptop boot up problems

[babi1987]

Hi,
My problem is that the laptop won't boot sometimes (power led on but HDD activity- led not). Trying a second time,however poses no problems.
The specs-
HP DV4 2103tu, 4gb ram, Win 10 Home, Core i3 330m
Please help

 

[Laptop_Nerd]

Hi,

Here are some troubleshooting steps that may help.
- Start by making sure that you have the latest BIOS version installed.
- Here's the link for the latest BIOS version: http/ftp.hp.com/pub/softpaq/sp51501-52000/sp51636.exe
- If the same problem will persist after installing the latest BIOS, do a clean install of the graphics card driver.
- Go to Device Manager and uninstall the graphics card driver.
- Check Programs and Features as well and uninstall anything related to the graphics card.
- Reboot the laptop once the latest driver has been installed and test it again.
- If all these will not work I would suggest reinstalling Windows 10 as well.
- Do also try connecting an external monitor and see if it will display normally or not.

 

[babi1987]

Thanks for your answer.The BIOS is up to date. The laptop has integrated graphics(IGP). Connecting to an external monitor produces no problems.

 

[Johnson Mike]

You should upgrade drivers of your laptop to latest versions.
Open Start -> Search for "device manager". Check display, hard drive and other drivers for update.
Also install all latest updates of Windows 10.
This should fix your problem.