Old coax cable connected to receiver

[jay]

Archived from groups: alt.satellite.tv (More info?)

Hi, we just got our DirecTV set up a couple of days ago and we noticed we
were getting a less than perfect picture from one of the receivers. The poor
reception (mainly horizontal lines) was coming from the receiver wich the
installer connected our old Cable to (RG59?, i think). The other receivers
have the RG6 cables connected to them and the picture is perfect.

We called him up and complained about the picture quality and he said it
had nothing to do with the old cabling, and even came by to check the
connections to the TV. He found nothing wrong. It's obvious to our eyes
there is a difference. There are no other devices or splitters connected to
the receiver, just the TV hookup.

Am I correct in thinking it's probably the cable? Why would he not install
it corrrectly with the better satellite cable?

Thanks

 

[dw]

Archived from groups: alt.satellite.tv (More info?)

The only instances of which RG59 is permitted would be from a diplexer for
splitting an antenna signal. DBS signal requires RG6 or RG6a for optimal
signal transfer and picture quality. Even CATV requires RG6 these days. The
horizontal lines are caused by weak signals that can't be multiplexed
correctly.

If you're sure that the installer used "old" RG59 cabling you should get on
the phone immediately to DirecTV and report it. You can bet the installer
was paid for RG6 cable. If I'm not mistaken, DirecTV install policy
prohibits the use of existing cable and includes 90 feet of RG6 for each
receiver.

If you want to bolster your case move the receiver to another location with
RG6 and check it.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

jay wrote:
>
> Hi, we just got our DirecTV set up a couple of days ago and we noticed we
> were getting a less than perfect picture from one of the receivers. The poor
> reception (mainly horizontal lines) was coming from the receiver wich the
> installer connected our old Cable to (RG59?, i think). The other receivers
> have the RG6 cables connected to them and the picture is perfect.
>
> We called him up and complained about the picture quality and he said it
> had nothing to do with the old cabling, and even came by to check the
> connections to the TV. He found nothing wrong. It's obvious to our eyes
> there is a difference. There are no other devices or splitters connected to
> the receiver, just the TV hookup.
>
> Am I correct in thinking it's probably the cable? Why would he not install
> it corrrectly with the better satellite cable?

Take a "working" receiver into the "bad room" and see if the problem
persists.
If it does, call them back again and again until they fix the problem.
But make sure it's not the TV either.
And rg-59 should NOT be used
See also if you can find enough RG6 to go from the dish to the "bad
room" and by just letting it lay on the floor loosely, or through a
window, see if THAT cures the problem.

If it does, Call the lazy rat bastard and tell him to fix it by
installing the PROPER cable.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

"ÐW" wrote:
>
> The only instances of which RG59 is permitted would be from a diplexer for
> splitting an antenna signal. DBS signal requires RG6 or RG6a for optimal
> signal transfer and picture quality. Even CATV requires RG6 these days. The
> horizontal lines are caused by weak signals that can't be multiplexed
> correctly.
>
> If you're sure that the installer used "old" RG59 cabling you should get on
> the phone immediately to DirecTV and report it. You can bet the installer
> was paid for RG6 cable. If I'm not mistaken, DirecTV install policy
> prohibits the use of existing cable and includes 90 feet of RG6 for each
> receiver.
>
> If you want to bolster your case move the receiver to another location with
> RG6 and check it.

What he said!

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

dont blame the cable ONLY cause its rg59.
Some times the wired cant be changed.
As a professional installer I have used rg59
and never had a problem.
Rg6 should always be used in a perfect world.
but hey were far from that.
betca its the TV




On Thu, 20 May 2004 07:16:18 GMT, "jay" <jxz2004@emailz.com> wrote:

>Hi, we just got our DirecTV set up a couple of days ago and we noticed we
>were getting a less than perfect picture from one of the receivers. The poor
>reception (mainly horizontal lines) was coming from the receiver wich the
>installer connected our old Cable to (RG59?, i think). The other receivers
>have the RG6 cables connected to them and the picture is perfect.
>
>We called him up and complained about the picture quality and he said it
>had nothing to do with the old cabling, and even came by to check the
>connections to the TV. He found nothing wrong. It's obvious to our eyes
>there is a difference. There are no other devices or splitters connected to
>the receiver, just the TV hookup.
>
>Am I correct in thinking it's probably the cable? Why would he not install
>it corrrectly with the better satellite cable?
>
>Thanks
>
>

 

[dw]

Archived from groups: alt.satellite.tv (More info?)

"can't" be installed?,... or just too damn lazy to run the new cable.

If you you use RG-59 for DBS then you're NOT a professional installer.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

In alt.satellite.tv, jay said:

>Hi, we just got our DirecTV set up a couple of days ago and we noticed we
>were getting a less than perfect picture from one of the receivers. The poor
>reception (mainly horizontal lines) was coming from the receiver wich the
>installer connected our old Cable to (RG59?, i think). The other receivers
>have the RG6 cables connected to them and the picture is perfect.

Basic troubleshooting 101:

Take the receiver that's currently connected to the old coax and swap it with
one of the ones connected to RG-6. Does the problem follow the receiver or stay
with the coax?

--
Sloth is the first deadly sin.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

In alt.satellite.tv, AH#49 said:

>Catfishjohn thr top posting idjit wrote:

>> As a professional installer I have used rg59
>> and never had a problem.
>
>Then YOU are not a professional, as "rg59" is NEVER used for a
>professional install by ANY satelitte installer...EVER!

Sadly, there are lots of UNprofessional installers out there.

They all want to cut the existing coax cable and splice the cable coming from
the LNB into it; all these guys care about is making their job easier, as
opposed to doing the best job possible. "RG-6? Naw, RG-59 is just fine.
Grounding? NEC? I never ground my dish installs, and I've never had a problem."

Finding a *genuinely* professional installer is tough, to say the least. I'm
still looking for one myself.

--
Sloth is the first deadly sin.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

In alt.satellite.tv, Catfishjohn said:

>Been doing this too long to bother with a bunch of wanna be's.
>As a professional im interested in 2 things only.
>1) that it works!!!!
>2) getting out of the home
>If it is working with 59 then its working with 59.
>ONLY a looser would change something that is working ok.
>Doing 5 jobs a day, I cant...NO... I WONT run all new wiring.
>If you do rewire every job....then im paying out more than im taking
>in.
>
>GROUND..... if its convienient!!!!!
>
>losers......................

Uh huh... Say, why don't you post the name of the fulfillment installation
company you work for? I'm sure Dish Network would LOVE to know what an
efficient, high-quality job you're doing for their customers...

In the meantime, how about having a look at these:

http/www.basicinstall.com/
http/basicinstall.com/DNI/default.htm

Go ahead, tell us what you think, Mister "Professional" Installer...

--
Sloth is the first deadly sin.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

In alt.satellite.tv, Catfishjohn said:

>Sloth is the first deadly sin.
>but stupidity is contagious.

Thus spaketh Typhoid Mary...

--
Sloth is the first deadly sin.

 

[jay]

Archived from groups: alt.satellite.tv (More info?)

"ÐW" <ÐW@thehouse.tv> wrote in message
newsP3rc.8338$fF3.203693@bgtnsc05-news.ops.worldnet.att.net...
> The only instances of which RG59 is permitted would be from a diplexer for
> splitting an antenna signal. DBS signal requires RG6 or RG6a for optimal
> signal transfer and picture quality. Even CATV requires RG6 these days.
The
> horizontal lines are caused by weak signals that can't be multiplexed
> correctly.
>
> If you're sure that the installer used "old" RG59 cabling you should get
on
> the phone immediately to DirecTV and report it. You can bet the installer
> was paid for RG6 cable. If I'm not mistaken, DirecTV install policy
> prohibits the use of existing cable and includes 90 feet of RG6 for each
> receiver.
>
> If you want to bolster your case move the receiver to another location
with
> RG6 and check it.
>

Yep, tried everything suggested here and the picture quality is the same
coming from the old catv cable. We even connected a new TV set to the
receiver and it looked the same. All receivers when connected to an RG6
cable look good.

We finally called Directv and they tried fixing it by boosting the signal or
whatever, and for a few seconds it looked much better, but not perfect. So
anyway, they'll be sending someone over to take a look and will probably be
changing the damn cable.

Another question: Is it possible for there to be policy that an installer
isn't aware of?

We don't want to get the installer in any kind of trouble as he was a nice
guy, but we did call him several times and requested he change it, and it
just seems he didn't want to be bothered with the extra work.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

In alt.satellite.tv, jay said:

>We finally called Directv and they tried fixing it by boosting the signal or
>whatever, and for a few seconds it looked much better, but not perfect.

Wow, you mean DirecTV boosted the signal from their satellite just for you?

Now THAT'S what I call customer service!

>We don't want to get the installer in any kind of trouble as he was a nice
>guy, but we did call him several times and requested he change it, and it
>just seems he didn't want to be bothered with the extra work.

He deserves to be in trouble. There is NO EXCUSE or him not knowing about the
RG-6; if you don't report this, other customers will be forced to suffer his
incompetence.

You don't want *that* on your conscience, do you?

--
Sloth is the first deadly sin.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

Catfishjohn the top posting retard wrote:
>
> Been doing this too long to bother with a bunch of wanna be's.
> As a professional im interested in 2 things only.
> 1) that it works!!!!
> 2) getting out of the home

That's proof that you are a disgusting installer, and the furthest thing
from being a "professional" as there possibly can be.


> If it is working with 59 then its working with 59.

Merely "working", and not working GREAT like it's supposed to?

> ONLY a looser would change something that is working ok.

Just "OK?"
Apparently, the original poster IS having problems.
Did you install it for him?

Only a LOSER like you would use something that should NOT be used.


> Doing 5 jobs a day, I cant...NO... I WONT run all new wiring.

That's because yera lazy, unprofessional thief.
And possibly a liar if you say yer doing five a day...and not getting
complaints with your business ethics.

> If you do rewire every job....then im paying out more than im taking
> in.

You MORON! You get paid for it regardless!
YOU charge the customer extra for custom installations and anything more
than the 90 or 100 feet of cable per receiver
After all, how can you NOT run your own wire if they still need the OEM
cable service for Computer use?


>
> GROUND..... if its convienient!!!!!

Or until it takes a lightning strike and destroys the unit and then YOU
are held liable because YOU are a lazy cheap bastard.

>
> losers......................

Are you describing yer self again?

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

Catfishjohn wrote:
>
> Sloth is the first deadly sin.
> but stupidity is contagious.

That's why you work alone, you top posting miscreant.

 

[Guest]

Archived from groups: alt.satellite.tv (More info?)

"Scott in Aztlán" wrote:
>
> In alt.satellite.tv, Catfishjohn said:
>
> >Been doing this too long to bother with a bunch of wanna be's.
> >As a professional im interested in 2 things only.
> >1) that it works!!!!
> >2) getting out of the home
> >If it is working with 59 then its working with 59.
> >ONLY a looser would change something that is working ok.
> >Doing 5 jobs a day, I cant...NO... I WONT run all new wiring.
> >If you do rewire every job....then im paying out more than im taking
> >in.
> >
> >GROUND..... if its convienient!!!!!
> >
> >losers......................
>
> Uh huh... Say, why don't you post the name of the fulfillment installation
> company you work for? I'm sure Dish Network would LOVE to know what an
> efficient, high-quality job you're doing for their customers...

He's way too busy installing five dishes a day (all wrong) to answer
that!


> In the meantime, how about having a look at these:
>
> http/www.basicinstall.com/
> http/basicinstall.com/DNI/default.htm
>
> Go ahead, tell us what you think, Mister "Professional" Installer...

I don't believe he can read.


>
> --
> Sloth is the first deadly sin.

Hey! Hanging around all day is not a sin! :>

But, that stuff they sell at KFC IS a sin.....Oh wait. That's cold Slaw.

never mind.