Hey, I'm pretty new here and pretty desperate. As the title says, my laptop's built-in keyboard and touchpad has stopped functioning. It all started when my laptop suddenly died because I failed to plug the charger in time. When I booted it up, the keyboard and touchpad just won't work. The laptop itself even disappeared in Razer Synapse and there's no thread anywhere that answers these questions. In my laptop's keyboard, only the Caps Lock key has its light on, but nothing else functions. I've had this laptop for about 2-3 years now. Big thanks to anyone who answers!