Question SOLVED: Toshiba laptop freezes

Feb 8, 2020
Eli Leshem
February 8, 2020 at 8:56 am

I am a HW engineer. Had those freezing problems with my Toshiba Portege R700 for years. At first I eliminated it by not using the docking station, but not for long.
It is not SW, but real heating problem (the docking station just blocked air flow).
When opening the bottom of the laptop, you can see at the output of the fan an assembly with a copper bar connected to the heat sync at the side of the laptop. When removing two screws, the CPU chips are visible. There is a Thermal paste between the CPU and the heat sync assembly. Mine was totally dry. I put a new paste, tested with “TOSHIBA PC Health monitor” the temperature dropped from 105 degree Celsius to 80.
Toshiba will never tell you about this.