some laptop keys not working properly

[teragram]

hello! I really need help... some of my keyboard keys are not entering correctly. when i press the following keys, it enters an extra..
"w" shows 3w
"r" shows 5r
"y" shows 6y
"u" enters 8u
"o" shows 0o
";" shows =;
"left arrow key" shows ]
"enter key" when pressed functions enter but with an additional letter "p" to it

other than that, other keys are working fine


solutions i've tried:
1. turning off the numlock
- i connected a usb keyboard and turned off the numlock but to no avail. the usb keyboard is working fine and my on-screen keyboard as well

2. changing language and keyboard
- both is currently set in English

3. hard reset

4. re-mapping
- i tried to re-mapped the problem keys and restarted my laptop but it still enters the same

5. sticky keys are turned off

laptop model: asus x202e
OS: Windows 10

hope you can help 🙁 thank you

 

[thejackal85]

My first answer was going to be sticky keys, but if you tried that and it didn't help, then that's not it. One idea I do have though, can you boot up in safe mode and try the same thing?

 

[teragram]

i booted up in safe mode but the keys are still the same 🙁

 

[thejackal85]

Plugging in a new keyboard didn't help/work? Maybe a different USB port?

 

[teragram]

plugging a new keyboard worked but my laptop keys still have those problems

 

[thejackal85]

It sounds like the sensors in your laptop keyboard may have malfunctioned; have you spilled anything in there? Water, coffee, anything like that?