Trouble seeing pairing code.

[mcnew2002]

I have had my Samsung smart Tv paired with Mac book pro for some time. It drops off from time to time so through my Roku I acess youtube, do the pairing process but now when I try to get the code it is cut off so that I can only see just barley the tops of the numbers. I have adjusted the ratio on my tv and Roku. I cant scroll down to see the numbers to pair the TV. Haven't incountered this problem before. Any input would be greatly appreciated.

 

[Ralston18]

MERGED QUESTION
Question from mcnew2002 : "Trouble viewing Pairing code."

I have had my Samsung smart Tv paired with Macbook pro for some time. It drops off from time to time so through my Roku I access youtube. Have done the pairing process again but when I try to see the code it is cut off so that I can only see just barley the tops of the numbers on the screen as if the screen ratio is off. I have adjusted the ratio on my tv and Roku. I can't scroll down to see the numbers to pair the TV. Haven't encountered this problem before. Updates are current. Any input would be greatly appreciated.

Thanks,

Dave

Could be that one of the updates is/was "buggy" and not permitting the full display space needed to see the code numbers.

Something that would have gone unnoticed until you needed the information.

You tried adjusting ratios: Maybe a reset of the Samsung Smart TV to factory defaults will make the code numbers visible.

Write down all of your settings as a reference and then reset per Samsung's guidelines. May be in your TV's User Guide/Manual.