Solved! Unable to install Kaspersky Internet Security

[tundo135]

I've just bought Kaspersky Internet Security but I'm unable to install it. The Startup application doesn't do anything. I tried running it as an admin, but to no avail. I have a lot of free space. The Startup application doesn't even open. I tried using the Kaspersky Disc ( autorun ), but the Install button doesn't do anything. A window pops up for half a second and disappears. I've tried using the Kaspersky Recovery disc, and my laptop is free from viruses. Please guide me as of how I can install this application. Thanks!

 

[rgd1101]

exact model of this laptop? what os?
did you bought kaspersky online? download from?

 

[tundo135]

My laptop model is Asus R558UQ - DM513D. OS is Win 10 64bit. I bought the internet security in a local store. I used the activation key to activate my product online and tried installing it on my device but was unable to do so.

 

[rgd1101]

download the latest from https/usa.kaspersky.com/downloads for your product and activate it