When it rains it pours

Danger58

Commendable
Aug 12, 2016
3
0
1,510
where do i even start? I have a Alienware, M11xR3, laptop i know its old but she is my baby. So i recently got a SSD for her (KINGSTON SUV400S37240G, which i found out to be rubbish.) I also juiced the ram up as well from 4 gig to 16 gig my problem is that i had windows home professional 64-bit sp2 which was fine never really had issue with it. but the computer guy that did all of the above for me, has put sp1 on my laptop now i am getting update errors constantly an to think that this was only the start of my troubles is what kills me or was it wasting $300 not sure. So i decide to see if i needed any driver updates well as you could imagine yeah i did and at a guess i think i need around 20. I first went to Intel after all it is their processors well most of them, did the little system test they suggested an well i only needed 2 according to Intel. Then thought i would check Dell support site ( who i purchased the laptop through after doing the little system test they recommend 20 now by this time i am pulling my hair out an thinking that i need a rather strong drink. But i am stubborn so went searching for more opinions all of which varied and were all over the place, i started feeling like i was trying to capture a rare Pokemon (never have but seen enough videos as we all have.) Then i got some gusto about me an decided i would spend some money on a site, thinking this would help me resolve all of my issues how very wrong i was. I did 1 update and it had rather big impact on the performance of my system slowing it right down. So I kindly sent them an email to which i have got no reply. However i think i managed to remove the driver update from my system. Although its still not 100% the SSD has slowed right down an is not preforming the way it should. Please help me as i really dont know what more i can do at this point apart from pouring myself a nice strong drink.
 
Solution


You did not way what version of Windows you have. 7 did not have an SP2 for any version. Vista did and so did XP. That driver site probably installed a bunch of spyware on your system, run Malwarebytes and see if it picks up anything. Check Device Manager, see if there are any...
If someone did the SSD setup with a clean OS installation for you, bring it back and have him fix the system with the correct drivers and make sure it does Windows updates. If you are talking about Windows 7, there is no SP2, just SP1. No tech should install Windows clean then just hand the system over to someone, it's not done till the drivers are all installed.

Don't spend money on driver utilities, at their best they barely help, and normally do nothing or make things worse.
 

Danger58

Commendable
Aug 12, 2016
3
0
1,510


 

Danger58

Commendable
Aug 12, 2016
3
0
1,510
Opps i did said Windows professional i meant Home premium which did come with SP2 , well the tech guy told me he did all the driver updates but i am guessing he just meant for the SSD an not ones relating to my m11x R3 that is running Intel Core i5 2467M, i just decided to check an this is where i am now stand. an yes would take it back if he was not so far away from me, which is another slight issue.

Thanks for the rely though mate.

Regards

Danger
 


You did not way what version of Windows you have. 7 did not have an SP2 for any version. Vista did and so did XP. That driver site probably installed a bunch of spyware on your system, run Malwarebytes and see if it picks up anything. Check Device Manager, see if there are any errors there. Go to Dell's support site and download the drivers for your system, chipset, audio, video, power management are the main ones you'd want.
 
Solution