X1 cable box to Projector losing input signal

[mshollen3]

i have my Comcast X1 cable box connected to my projector. intermittently it loses signal for a second or two. then comes back. it does not lose signal if i watch Netflix through the app in the cable box. it even loses signal when watching on demand tv shows.

changed cables and it doesnt matter is its HDMI1 or 2 it cuts out. the HDMI cable is 3ft and i tried multiple cables. reset the box and cable signal multiple times

need help to figure out of its the box or anything else needed.

 

[americanaudiophile]

If the problem were in the HDMI cable or projector it would happen with Netflix too. If you can connect a TV instead of the projector that would eliminate that as the possible source of your problem.
From your description it sounds like there is a problem with the cable box or with your cable service. Either way it's time for Comcast to fix the problem.