AT&T: HTC VIVID - Sound profiles don't want to save settings

BrainY

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Nov 28, 2012
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Dear freaks and geeks,

I have a HTC VIVID and my sound profiles on my vivid do not want to save. I configured my silent profile that it can only vibrate and when I press ok.. and go back to it. It is back on normal settings. Also when I text... I turned off the vibration when you type.. and it's unchecked, but the phone still does it. Any solutions on this one?
 

ekuhner

Honorable
Dec 19, 2013
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well, this is an odd one. sounds like you might want to call HTC Care to see if there is any known issue, or if there is a software update that you don't have. +1-866-449-8358 They have a pretty knowledgeable group there who might have an answer.
 

ekuhner

Honorable
Dec 19, 2013
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Are you running the latest version of software for the Vivid? http://www.htc.com/us/support/htc-vivid-att/howto/318000.html

If you are running the latest, there could be some sort of application installed that is messing with your settings. do you have a lot of apps? any that you don't use and can uninstall? try cleaning up the phone a little by removing apps and data that you don't need.

is your storage full?

have you restarted lately?
 

BrainY

Honorable
Nov 28, 2012
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It's an unlocked phone, so it says server unavailable when I update it.
It has Android Version 4.0.3 installed
It has HTC Sense 3.6 installed

I did factory reset the phone and it still does it then.

 

BrainY

Honorable
Nov 28, 2012
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10,510
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Yes, but I want to use the profiles so I can easily switch (the volume on the side does not determine video volume) :p

 

ekuhner

Honorable
Dec 19, 2013
13
0
10,570
1
well, this is an odd one. sounds like you might want to call HTC Care to see if there is any known issue, or if there is a software update that you don't have. +1-866-449-8358 They have a pretty knowledgeable group there who might have an answer.
 
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