Audio on receiver stops working when the TV is turned ON

ratm

Prominent
Jan 12, 2018
2
0
510
0
Hi there,

I am amazed by this problem and cannot find a solution to it, any help would be much appreciated.

PROBLEM:
I just bought a new TV (Sony KD70X690E) and the audio is not output from the receiver when the TV is turned ON. When the TV is turned OFF I can hear the PS4 or Blu-ray sounds.

OLD SETUP:
My old TV was a Sony KDL60EX500 with PS4, Blu-Ray player, etc..all of them connected through the receiver (Yamaha Rx-Z7).
Everything was working fine.

NOTES:
TV displays video fine.
It's like if the TV is telling the receiver to NOT output sound.
It must be a setting on the TV but I can't find which one is causing this issue.
Note that I tried multiple HDMI inputs on the TV without success.
The ONLY change in the setup is the new TV.

Best regards,
Pierre
 

ratm

Prominent
Jan 12, 2018
2
0
510
0
I was able to resolve this issue by updating the firmware of the receiver.
Thanks all for reading.
 
Thread starter Similar threads Forum Replies Date
D Audio 0
C Audio 2
M Audio 1
A Audio 1
A Audio 4
kryonas Audio 2
D Audio 1
P Audio 0
Null895 Audio 1
A Audio 4
O Audio 2
J Audio 1
picasounds Audio 5
M Audio 2
gediman Audio 2
M Audio 3
G Audio 4
R Audio 2
L Audio 3
K Audio 2

ASK THE COMMUNITY