G9000 headset right side is very low and left is perfect

[sergio.quintero76]

I was playing on my ps4 and I had my headset plugged into my controller and was working fine and out of no where the right side became very low in volume and the left was perfect. I already tried plugging in my headset into my phone and computer and it does the same thing. Model is a G9000 and brand is kotion each.

 

[hang-the-9]

Contact support for the headset, you may have a loose connection. If same things happens on different devices issue is with the headset.