Hello there, recently I just got a computer from a friend of mine to be fixed. However, among the many laptops and desktops I've fixed, this is proving to be a rather strange one.
It is a Compaq Presario CQ42-304AU, full specification and details of it can be found here : https/support.hp.com/my-en/document/c02520867
Prior to receiving the laptop, my friend had told me it has issues where it cannot boot up, including the bios. When I got my hands on it, the error code based on the blinking lights of the Caps Lock key told me that it was CPU error. Opened it up, re-seated the CPU, applied fresh thermal paste while I'm at it and it still didn't work. I tried re-seating the CPU about 5 times but to no avail.
However, while I was re-seating the CPU again and again, one of the times it actually booted into the bios. Told me no boot device as I have removed the HDD. Turned it off, placed the hard drive in and nope. Didn't boot anymore ever since.
So my question is this. Is it truly the CPU issue as the computer says so? I have many experiences where when it cannot boot into the bios at all, the main causes are typically the motherboard; not the CPU. Therefore I was wondering, could it be the motherboard socket issue; ie, bad connection? An advice to whether should I replace the CPU or Motherboard would be nice.
Things that I have done:
-Re-seating and cleaning RAM
-Re-seating the CPU about 5 times
-Removed the battery and direct from power
It is a Compaq Presario CQ42-304AU, full specification and details of it can be found here : https/support.hp.com/my-en/document/c02520867
Prior to receiving the laptop, my friend had told me it has issues where it cannot boot up, including the bios. When I got my hands on it, the error code based on the blinking lights of the Caps Lock key told me that it was CPU error. Opened it up, re-seated the CPU, applied fresh thermal paste while I'm at it and it still didn't work. I tried re-seating the CPU about 5 times but to no avail.
However, while I was re-seating the CPU again and again, one of the times it actually booted into the bios. Told me no boot device as I have removed the HDD. Turned it off, placed the hard drive in and nope. Didn't boot anymore ever since.
So my question is this. Is it truly the CPU issue as the computer says so? I have many experiences where when it cannot boot into the bios at all, the main causes are typically the motherboard; not the CPU. Therefore I was wondering, could it be the motherboard socket issue; ie, bad connection? An advice to whether should I replace the CPU or Motherboard would be nice.
Things that I have done:
-Re-seating and cleaning RAM
-Re-seating the CPU about 5 times
-Removed the battery and direct from power