Just got a new DVD MOVIE, & our Sony blu ray/DVD player , pops up "Cannot Read Disc" we've never had that problem before?

judycozart

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Dec 4, 2017
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It's got a yellow triangle & It says , cannot Read disc. The movie plays on our bedroom tv, & the DVD/VHS plays it with NO Problem.
 
If your BD player is already on your network the menu of the player will have a place for you to update the player firmware.
You can't connect a BD player to a PC to do this. You can use a wired ethernet connection if you don't have WIFI.
If the player isn't internet capable you may be able to download a file, burn it to a disc, and "play' it. Check the owners manual and Sony website for firmware upgrades and how to do it.
 

judycozart

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MERGED QUESTION
Question from judycozart : "SONY,DVD/blue can't read my New DVD Movie!"

I haven't a clue..

If anyone can help, I appreciate it...
 

judycozart

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MERGED QUESTION
Question from judycozart : "Why my movie can't be READ on my Sony DVD/Blu Ray , but it plays on our OLD EMERSON DVD/VHS player???"

Read the above...I'm tired & not feeling good. Just wanted to watch , THE SHACK....which I purchased @ Barnes & Nobles
 

charonjr

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Nov 10, 2007
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Hi, I am running into the same problem when I burn home movies onto BluRay. It plays fine in my new 4K player, but not in my 10 year old BluRay player. I am told that that the codecs used in BluRay are different now. But, the LAN jack in the back of the player should allow me to hook it up to my PC and update the player. I didn't know that was possible. Yours is doing this with a new DVD? It's possible that the codecs have changed for those too. Try updating your player. We'll see!
 
If your BD player is already on your network the menu of the player will have a place for you to update the player firmware.
You can't connect a BD player to a PC to do this. You can use a wired ethernet connection if you don't have WIFI.
If the player isn't internet capable you may be able to download a file, burn it to a disc, and "play' it. Check the owners manual and Sony website for firmware upgrades and how to do it.
 
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