Monitor only shows black screen

BrainDeadBrandy

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Feb 24, 2017
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Hello everyone. Sorry if this has already been solved I didn't see any threads that fixed my problem. I recently purchased an Acer ED242QR and when I turn my computer on I see exclusively a black screen. No logo and no windows. The menus don't show up either. I have tested my second monitor and it works fine. I try the Acer by itself and it simply doesn't display. I have disconnected all power supplies then plugged the monitor in and put the power supplies back in and nothing still. Any tips or should I just return it?
 

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