Sorry no solution just the same exact problem with the same tablet that is not older than 7 months old. My question was even to RCA is were can I buy a replacement battery? They will not tell me nor give me a estimate for repairs. I no longer have the sales receipt because we had a major fire storm sweep through our area last October, Santa Rosa, Ca. If anyone can tell me were to buy a replacement battery I would love to know. I used to love RCA, but the dog is dead.