Replacement battery for Toshiba Satellite L775D shuts off laptop when inserted.

[pburalli]

My problem is similar to the problem posted by mauimills in April 2013. I purchased a replacement battery for my satellite L775D since the original battery will not hold a charge. The laptop will not boot when the new battery is inserted. When attempting to charge the orange battery light blinks. The laptop will boot on AC power only as well as when the old battery is inserted. If the new battery is inserted after the laptop is booted on AC power only the laptop shuts down. I checked the AC adapter and it is the correct wattage. I have also tried a power reset as well as uninstalling the Microsoft ACPI Compliant Control Method Battery.

Any ideas?

 

[qazzi]

where did you buy this new battery is it from toshiba? if not return it. some laptop have funstions that if you insert a non original battery they won't turn on or reject it. andd that's what happening to you.

 

[pburalli]

Thanks for your reply. The battery was purchased from Amazon and is a Toshiba replacement. Specs on the battery match the original battery exactly.

 

[pburalli]

where did you buy this new battery is it from toshiba? if not return it. some laptop have funstions that if you insert a non original battery they won't turn on or reject it. andd that's what happening to you.

Thanks for your reply. The battery was purchased from Amazon and is a Toshiba replacement. Specs on the battery match the original battery exactly.

 

[qazzi]

can you give me a link to that.

 

[pburalli]

can you give me a link to that.

Here you go. Thanks so much!
http/www.amazon.com/gp/product/B003Y6NP72/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

 

[qazzi]

from what the advert in amazon says it still has a warranty try returning it for a new one.