I currently own a STRDH590 SONY Receiver. The only input I have is a digital optical cable from the back of the tv. All of my content is streamed. Ive adjusted the db in settings all the way from +10 to -10 there is no crossover and still nothing. The only way Ive got it to work is if I connect my phone from blu tooth and play youtube or pandora and select pure direct. The subwoofer kicks in and sounds great. I can place my hand on the woofer during the other times mentioned and it is recieving a signal I can barely feel it. Im just not getting that thump when a car explodes or a big crash etc. When I play music from blutooth other than pure direct. Its still the same. I assumed pure direct when playing movies would fix the issue. I ve calibrated it several times and still the same issue for some reason when I do calibrate. it turns the sub down to - 10 DB even after turning it back up. I still get nothing. Which is something I seriously dont understand. 9 out of 10 times I can usually figure this stuff out but Im completely stumped. Any advice or input would be greatly appreciated.