Toshiba laptop keeps on restarting

CessSkyle

Commendable
Mar 8, 2016
1
0
1,510
Hi,

Can somebody please help me on my problem? My laptop keeps on restarting on it's own and sometimes the screen monitor goes glitching (it looks like the matrix) but when i try to run in safe mode the problem will stop. Please, Please help me.
 
Hi,

Here are some troubleshooting steps that may help.
- Start by connecting an external monitor and see if the same problem will happen on it or not.
- If it does the problem could be the GPU, do a clean install of the GPU driver first.
- Go to Device Manager and uninstall the graphics driver.
- Next is to check Programs and Features and uninstall anything related to the graphics card.
- Once done, download and install the latest driver.
- Reboot your laptop once the latest driver has been installed.
- After the reboot do test it again and see if the same problem will persist or not.
- If these doesn't work you'll need to reinstall Windows itself
- Lastly, if all these will not work the problem is the motherboard the GPU itself.