Why does a laptop lags more after a refresh/factory reset?

Not open for further replies.


Jul 12, 2017
So this problem has been going around for 5 months, and I have not found the fix yet. So on March 22nd I factory resetted or refresh my laptop hoping I can get more fps on CS:GO. After I've done that, I started updating everything on my laptop, downloaded CS:GO and setting things up like before. For the first time I played it, I've got a MASSIVE amount of stutters. I got down from 80 fps to 10 fps for a sec, than goes back again. Also, I'm having issues with keyboard delays. Randomly, I try to press 2 or 3 keys at a time, it suddenly presses randomly itself and I
have to wait.

However, after months having this problem this issue gets better and better somehow. From lagging for just playing 1 minutes, now my laptop lags after 90 minutes. For now, after gaming for 90 minutes, the laptop stutters and has issues with keyboard delays. Somehow, if i restart my computer, the lag is gone and I can play for around 90 minutes more.

Really need a fix. I felt like I'm the only one who is having this kind of issues. What part of my laptop is having an issue?

i7 4600U @2.1 GHz up to 3.3 GHz
Intel HD Graphics Family


Jan 19, 2014
First, did you factory reset or did you do a reinstall through Windows? That's a big difference.

If you factory reset, then it's extremely unusual that your experience is worse than before.
If you reinstalled, then you need to install all drivers. Windows is usually OK doing that, like a basic network and graphics adapter but I don't think they've ever given you chipset drivers.

Basically make sure you've installed the chipset drivers. Preferably if you didn't do a factory reset, do a factory reset. Otherwise make your way to the manufacturers website, look up your model and get clickin'.

P.S. Intel HD Graphics what? There's several, like 2000, 4000 etc. I don't think you can expect many FPS from that anyway, are you sure that's your actual GPU? It's really odd for a manufacturer to stick an i7 CPU in a computer not meant for gaming or anything visual. Maybe you havn't installed your graphics drivers at all? There's also the possibility the GPU simply just died on you and then you can scrap that laptop.


Jul 12, 2017

Yes, Intel HD Family. The system says it's Intel HD Family. I've updated everything, but every 90 minutes it will lag and I need to restart my laptop.

May 8, 2018

Same problem here, at the peak of my knowledge i've already downloaded the updates in my OS the same with my graphic drivers but still the lag worsen . Before i've reset it's still playable but now so much fps drop and worst it froze in the game even my fps is far more better than before.
Not open for further replies.
Thread starter Similar threads Forum Replies Date
K Laptop Tech Support 1
K Laptop Tech Support 0
kursat42 Laptop Tech Support 4
S Laptop Tech Support 4
ricndraaa Laptop Tech Support 1
CharlesMG Laptop Tech Support 2
N Laptop Tech Support 2
S Laptop Tech Support 1
L Laptop Tech Support 1
E Laptop Tech Support 6
A Laptop Tech Support 1
C Laptop Tech Support 1
V Laptop Tech Support 1
R Laptop Tech Support 2
P Laptop Tech Support 5
M Laptop Tech Support 4
P Laptop Tech Support 15
F Laptop Tech Support 1
J Laptop Tech Support 2
R Laptop Tech Support 3
Similar threads
Question monitor connected to 3.0 usb to hdmi in laptop and i cannot change it to portrait orientation it just stretch it
Question White Screen when opening laptop no mouse
Question Blank screen then no power
Question Is it possible to replace a laptop screen with a lower refresh rate?
Solved! can HDMI 1.4 on 120hz laptop get 144hz refresh rate on external monitor
Solved! Docking station for two 2K monitors at 144Hz refresh rate?
Solved! i cant change my laptop refresh rate.. stuck at 60hz
Solved! Is it possible to change laptop screen to a higher refresh rate screen
I have an asus md550 laptop that won't load past the logo and I can't refresh or reset it. somebody please help
Solved! I put on the windows 10 anniversaire (refresh windows 10 tool) on my Sony vaio vgn laptop and now the screen is no longer tact
Laptop starting up "choppy" (NOT SLOW) for first 10 minutes, then back to normal.
HP Pavilion Touchscreen laptop Windows Refreshing Constantly / Flickering
Windows 8.1 Automatic Refresh Loop?
i recenlty had to refresh my laptop due to the blue screen of death, everything is being recovered perfectly except one prob.
Good morning! I refreshed my laptop...my apps on left hand sid ed of desktop are gone. A list of the apps sppears in a bos
Laptop overheating and underperforming since refresh.
Gaming laptop screen refresh rate??
Laptop fan not working after performing refresh and over heats
When does dell typ. refresh the laptop line? (xps z-series)
Strange laptop display problem - refresh rate?