ASUS laptop Q301L randomly turned off and won't turn back on

katelyn_varga

Commendable
Jun 10, 2016
1
0
1,510
0
Hi :)
I was in the middle of browsing Twitter, when my laptop randomly blackscreened. It's been doing this for quite sometime, however I'm usually able to turn it back on. Whenever I try press the power button, the button itself and my screen light up momentarily, before making a small click sound and turning off again.

I've tried the whole removing the battery, plugging in my adapter and holding down the power button method, and I remain unsucessful. I've hit a dead end with searching through previous threads, so help would be greatly appreciated :D
 
Hi,

Here are some troubleshooting steps that may help.
- First I would suggest doing another hard reboot, remove the battery an unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If it will still not boot up, remove the battery off the laptop then connect just the AC adapter and see if it will boot up or not.
- Do also try a different AC adapter that has the same voltage.
- Next to try is to reseat the RAM's, remove then all for couple of seconds then put them back in making sure everything is seated properly.
- Do also test each RAM's stick one at a time chances 1 RAM stick is just faulty.
- Another test would be to connect an external monitor and see if you'll get any display from it or not.
- And if all these will not work that means the motherboard is the problem already.
 

andiestuffiegirl

Commendable
Dec 22, 2016
1
0
1,510
0
This is an Asus issue... It's the. Connector plate that holds the hard drive onto the motherboard. Took me a while to track down the source but that's what it is. Mine has gone out twice. You can order them for a couple dollars. Good luck!
 
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