Asus q302L wont turn on

pookee

Commendable
Feb 28, 2016
1
0
1,510
0
My Asus won't turn on. The LEDs will not light up. I opened it to disconnect battery and plug the laptop directly into outlet. Still nothing. I used a different charger as I thought mine was bad, but still this did not resolve my issue. The hard reset suggestion did not work.

Any other suggestions?
 
Hi,

Please try these troubleshooting steps. Just skip the steps you have already done.

- Start with a hard reboot, remove the battery and unplug it's AC adapter then press and hold the power button for 20 seconds then try booting it.

- Next is to try to boot your laptop without its battery and just use its AC adapter.

- If this doesn't work re-seat the RAM. Remove the RAM sticks for a couple of seconds then re-insert them, making sure everything is seated properly.

- If this does not work and you can hear the laptop is on, but there is no graphics on the display, connect your laptop to an external monitor and see if it will display anything. If the external monitor displays your laptop's graphics your laptop screen may be faulty.

- The next thing to try is to see if your AC adapter is working properly. You can test this by trying another AC adapter that has the same voltage.

- If all these will not work it could be a motherboard problem. At this point I would recommend to bring your laptop in for service and repair.
 
Hi,

Please try these troubleshooting steps. Just skip the steps you have already done.

- Start with a hard reboot, remove the battery and unplug it's AC adapter then press and hold the power button for 20 seconds then try booting it.

- Next is to try to boot your laptop without its battery and just use its AC adapter.

- If this doesn't work re-seat the RAM. Remove the RAM sticks for a couple of seconds then re-insert them, making sure everything is seated properly.

- If this does not work and you can hear the laptop is on, but there is no graphics on the display, connect your laptop to an external monitor and see if it will display anything. If the external monitor displays your laptop's graphics your laptop screen may be faulty.

- The next thing to try is to see if your AC adapter is working properly. You can test this by trying another AC adapter that has the same voltage.

- If all these will not work it could be a motherboard problem. At this point I would recommend to bring your laptop in for service and repair.
 

ASK THE COMMUNITY