I recently installed a software called ESET (Basically its known to be a antivirus, internet security kinda thing) so right after I installed, my whole laptop crashed. I tried to restart and it took forever to get me to the login page. After I logged in, the flies on my desktop and even the rows of pinned apps at the bottom of my screen won't load. I TRIED to resort to boot my computer, I wanted to enter safe mode but it asked me to sign in (using a local computer password) but I do not own a local comp password and never set up one !!! All along I logged in using my Microsoft account password. Then I tried USB Password reset disk but similarly no hope at all, they keep telling me error error and ERROR. I tried everything but nothing seems to work because I DO NOT HAVE A LOCAL COMP PASSWORD and can't access the safe mode nor the restore options HELPPPP !!! 🙁(( ESET SEEMS TO BE THE MAIN PROBLEM I NEED TO UNINSTALL THAT ASAP