T thelolzmaster Honorable Dec 29, 2012 1 0 10,510 0 Dec 29, 2012 #1 I have updated the firmware on both the mouse and the base, but when I launch the configuration software, it says that the mouse is not connected, then it closes. Does anyone else have this problem or does someone have a solution?
I have updated the firmware on both the mouse and the base, but when I launch the configuration software, it says that the mouse is not connected, then it closes. Does anyone else have this problem or does someone have a solution?
0 hang-the-9 Titan Moderator Mar 25, 2010 18,976 203 116,550 7,092 Jan 2, 2013 #2 Try Razer support. Did this work before you updated the firmware? Did you try it on another computer?
Try Razer support. Did this work before you updated the firmware? Did you try it on another computer?
0 H heydan Distinguished Jul 24, 2009 2 0 18,510 0 May 28, 2013 #3 Hey I have the same problem, did you manage to resolve it? can you share the solution please?