Unable to download pics with scanner and camera wizard

[Bertie187]

Hello,
When I try to download pics from my camera, a message pops up and says that "the following error occured" failed to find the path specified

 

[Bertie187]

Had no problem with it until yesterday and have been unable to find solution

 

[vaell]

there are several things you can try:

1. try extracting the memory card from the camera and using a card reader.

2. make sure the drivers are up to date, visit the manufacturers website to download them.

3. restore factory settings for your camera(this does not erase your pictures)

4. use windows explorer and find your camera and open it as you would a normal USB storage.