Yamaha RX-V481 Net Radio - Please wait- RESOLVED

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ronczap

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Jan 15, 2017
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Trying to listen to Internet Radio was working yesterday, but now it shows "Please wait" on the display. I have the latest firmware version (2.59).
Also the vTuner radio guide web page returns 404 error http://

Did Yamaha discontinue Net Radio?
 
Jan 4, 2019
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I had sent a message to vTuner, and just received this message:
Michael N. Bolton (vTuner)

Jan 4, 12:23 -05

Hello,
Issue has been resolved.
Please try to power cycle your device if issue still occur. To do so, power off the device, and unplug the power cord. After waiting 30 seconds, plug it back in and power it back on to try again.
 
Jan 4, 2019
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Bosnia is on again, as well.
All credits to Yamaha support they resolved it within 24 hours.
It looks like I will stay with Yamaha products in the future :)
Thanks guys
 

ronczap

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Thanks to Yamaha and vTuner support for resolving this so quickly, and
thanks to all of the forum members who contacted them to let them know the extent of the problem!

This is a great forum for getting the word out about issues like this.
 
Jan 4, 2019
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Ha!

It is up also in Romania. Apparently the power cycle is needed if you want it to start running again.

And also, Michael Bolton seems to be the only one replying to all the messages from vtuner. I got the same message

Michael N. Bolton (vTuner)
Jan 4, 12:23 -05

Hello,
Issue has been resolved.
Please try to power cycle your device if issue still occur. To do so, power off the device, and unplug the power cord. After waiting 30 seconds, plug it back in and power it back on to try again.


Regards,
Michael N. Bolton
Support Department
vTuner

 
Jan 4, 2019
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No. Let's say it was a toy car. If the wheels fall off there is no safety issue but you still bought something that you could reasonably expect would be a working unit, so the manufacturer couldn't hide behind such a disclaimer.
 

ronczap

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Did you try
Please try to power cycle your device if issue still occur. To do so, power off the device, and unplug the power cord. After waiting 30 seconds, plug it back in and power it back on to try again. Michael N. Bolton (vTuner)
as the vTuner support team suggested?
 
Jan 3, 2019
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I disconnected the power supply .... unfortunately still not working ....

 

rgd1101

Don't
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Using vTuner or some other internet radio?
 
Jan 3, 2019
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i use vTuner .....
I've restarted the router ..... and it works already :)
 
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