keyboard key notworking

[the boy]

I have a asus f80q series laptop and one key on the keyboard is not working with the shift key. The letter Q on this key also has the @ but it is not shifting. I cannot use the @ which means I can't send email. I've tried everything.

 

[popatim]

shift q would be Q not @...


the @ key is on the 2 key that is above the Q/W keys.