Laptop help!Acer One Cloudbook 11

[Blueskip]

Help! I have an Acer One Cloudbook 11. I press the power button and the screen lights up to a blank, black screen that then loads to the logo (no little loading icon animation, just the logo) after a few seconds the screen then loads back to the black startup screen etc over and over
I don't know what to do

 

[webworkings]

Try booting in "Safe Mode" and see if it will load completely.

In Windows 8 and 10 ...

As your computer restarts, press F8 (possibly a few times) to enter "Safe Mode"

a. Press the "F4" key to Enable "Safe Mode".
(The computer will then start in "Safe Mode" with a minimal set of drivers and services.)

b. Press the "F5" key to Enable "Safe Mode" with Networking.
( Once "Safe Mode" with Networking starts, Windows is in Safe Mode, with additional network and services for accessing the Internet and other computers on your network.)

c. Press the "F6" key to Enable "Safe Mode" with Command Prompt.
(In "Safe Mode" with "Command Prompt" starts Windows in Safe Mode, with a Command Prompt window instead of the Windows interface. This option is mostly only used by IT professionals.)

Now sign in to the computer with your account name and password. (If you have one set.) When you are finished troubleshooting, you can exit "Safe Mode" restarting your computer.