Some of my keyboard keys aren't working

imapenguin

Estimable
Aug 23, 2014
1
0
4,510
0
My s and left shift and 1 key don't work.

I'm using the on-screen keyboard.

I've opened up my keyboard, cleaned the bottom and reconnected my ribbon cable but they still don't work.

What should I do?
 

Chicano

Distinguished
Aug 29, 2011
193
0
18,910
58
Possible causes:
1. virus/malware infection (infected driver)
2. corrupt drivers,
3. internal damage

Possible solutions:
1. virus/malware scans
2. reintalling drivers, installing Microsofts IntelliType
3. use KeyTweak to restore or remap the failing keys.

IntelliType downloads
http://www.microsoft.com/en-us/search/results.aspx?search-box-fake=Intellitype&q=Intellitype+site%3Amicrosoft.com%2Fhardware%2Fen-us

KeyTweak
http://www.softpedia.com/get/System/OS-Enhancements/KeyTweak.shtml

Malwarebytes Antimalware
https://www.malwarebytes.org/antimalware/?gclid=CKC-8Nj3kcECFZSDfgod-TAAnw